1. Acceptance of Terms By accessing or using desirehut.com ("the Site", "we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Site.
2. Eligibility This Site and its products are intended for individuals aged 18 years or older. By using this Site, you confirm that you are at least 18 years of age. We do not knowingly sell to or collect information from anyone under 18.
3. Products All products listed are subject to availability. We reserve the right to limit quantities, discontinue products, or correct pricing/description errors at any time without prior notice.
4. Orders & Payment All orders are subject to acceptance and availability. Payments must be completed in full at checkout via the payment methods offered on the Site. We reserve the right to cancel any order suspected of fraud or unauthorized activity.
5. Shipping We ship across India in discreet, unbranded packaging. Estimated delivery timelines are provided at checkout and may vary due to courier delays, weather, or other circumstances beyond our control.
6. Returns, Replacements & Refunds Due to the intimate nature of our products, opened or used items are non-returnable for hygiene and safety reasons. Returns or replacements are only accepted for items that arrive damaged or defective, and must be reported within 24 hours of delivery with a clear unboxing video. Approved refunds/replacements will be processed as per our standard timelines.
7. Pricing Prices are listed in Indian Rupees (INR) and are subject to change without notice. We are not liable for pricing errors and reserve the right to cancel orders placed at an incorrect price.
8. Intellectual Property All content on this Site — including text, images, logos, and graphics — is the property of Desire Hut or its licensors and may not be reproduced without written permission.
9. Limitation of Liability Desire Hut is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of products purchased through this Site. Products should be used as directed and in accordance with included instructions.
10. Governing Law These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
11. Changes to Terms We may update these Terms & Conditions at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
12. Contact Us For questions about these Terms, please reach out via our Contact page.